Cookie Policy

WHAT ARE COOKIES?

A cookie is a text file containing small amounts of information which a server downloads to your personal computer (PC) or mobile device when you visit a website. The server then sends a cookie back to the originating website each time you subsequently visit it, or if you visit another website which recognises that cookie.

WHY DO WEBSITES USE COOKIES?

Web pages have no memory. If you are surfing from page to page within a website, you will not be recognised as the same user across pages. Cookies enable your browser to be recognised by the website. So, cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognised when you return to a website.

DO ALL COOKIES DO THE SAME THING?

No, there are different types of cookies and different ways of using them. Cookies can be categorised according to their function, their lifespan and according to who places them on a website.

HOW DOES UP AND ACTIVE USE COOKIES?

Our website uses the following types of cookie:

Technical cookies: We try to give our visitors an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make it function correctly. These technical cookies are absolutely necessary for our website to function properly.

Functional cookies: We also use functional cookies to remember your preferences and to help you to use our website efficiently and effectively, for example by remembering your preferred currency and language that you viewed earlier. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.

Analytics cookies: We use these cookies to gain insight into how our visitors use the website, to find out what works and what doesn’t, to optimise and improve our website and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website. 

HOW LONG DO UP AND ACTIVE COOKIES STAY ACTIVE?

The cookies we use have varying lifespans. The maximum lifespan we set on some of them is five years from your last visit to our website. You can erase all cookies from your browser any time you want to.

HOW CAN YOU RECOGNISE UP AND ACTIVE COOKIES?

You can find our cookies in your browser settings.

HOW CAN YOU MANAGE YOUR COOKIE PREFERENCES?

Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.

If you choose not to accept certain cookies, you may not be able to use some functions on our website. 

QUESTIONS, COMPLAINTS AND SUBJECT ACCESS REQUESTS (SARS)

Any questions or Subject Access Requests (SARs) should be sent to: info@upandactive.co.uk

You have a right to lodge a complaint in the event that you believe that Up and Active has not upheld the rights, obligations and responsibilities set out in this Privacy Policy. Please send any complaints to: info@upandactive.co.uk

REVIEW OF THIS POLICY

This Policy is reviewed on a regular basis. It was last updated 25th May 2018.